Last Updated: [Add Date]
At Krious Crafts, we aim to deliver your order as quickly and safely as possible.
Please read our delivery policy to understand how shipping works for your orders.
We currently deliver to:
All over Nepal
Local delivery inside your city
Home delivery & office delivery (depending on courier partner)
Estimated delivery times:
Inside Kathmandu Valley: 2–4 business days
Outside Valley: 3–7 business days
Remote Areas: 5–10 business days
Delivery times may vary due to weather, strikes, or courier delays.
Delivery charges depend on your location and courier partner.
Charges will be shown at checkout before you place your order.
Inside Kathmandu: Rs. 50–100
Outside Kathmandu: Rs. 100–150+ (depending on area)
Yes, we offer Cash on Delivery in most locations.
Some remote areas may require pre-payment.
All orders are processed within 1–2 business days after confirmation.
You will receive a call or message for order verification if needed.
Once your order is shipped:
You will receive a tracking code
You can track your order using the courier website or by contacting their support
If you miss the delivery call:
The courier will attempt delivery 1–2 more times
If unreachable, the parcel may be returned to us
You can request re-delivery, but extra delivery charges may apply.
If you enter the wrong address and the order is already shipped:
We cannot cancel delivery
Additional shipping fees may apply for re-delivery
Please double-check your address before placing an order.
If you receive a damaged or incorrect item:
Contact us within 24–48 hours with photos/videos
We will assist with replacement or refund as per our Refund Policy
If you have any questions about delivery, you can contact us:
Krious Crafts Support
📞 Phone: [Your Number]
📩 Email: [Your Email]
📱 Social Media: [Your Page Link]